Hi Felix – we’re so sorry to see you’ve had a negative experience with us regarding your transfer request. Our team will look into things further and contact you directly to help you out. The Research tab will lead you to trending stocks, an event calendar, and news. Individual stock research also includes analyst ratings, sentiment analysis, and a TipRanks Smart Score. Other non-unicorn but highly relevant research tools include analysts’ opinions, forecasts, fundamental and technical ratings, and good sentiment measures.

How much money do you need to open a Questrade account?

An account closure has been ‘in process’ for 2.5 months! Opening an account takes 5 days, yet closing is impossible.Management needs to take their ‘active’ account KPIs and shove them where the sun don’t shine, and close people’s accounts as requested! Hi Bradley, we’re so sorry for any troubles you’ve experienced with us. We’re always working on improving our platform/processes and aim to provide a positive experience for all our customers.

Absolutely horrible customer support…QT

You can have $10,000 CDN in cash in your account but they’ll charge you a ton of USD interest charges since they’ll show a negative balance in USD cash. Didn’t notice the fees initially and was amazed at the hundreds and hundreds of dollars being charged.. This research is available for active Questrade account holders who use the firm’s Questrade Trading or IQ Edge trading platform software and can be accessed using the “Research” tab right in the platform. Questrade provides market intelligence supplied by Morningstar.

Questrade DEMO – Tour of the Platform

1. We always strive to be transparent and provide the best service for all our customers.
2. There’s also a growing selection of educational content, and competitive commission rates for the U.S. and Canadian equity markets.
3. These include the NYSE, NASDAQ, TSX, and several others with more than 1,800 ETFs available to be traded, and a depth of more than 10,000 assets in total with huge numbers of bonds, and stock CFDs available.
4. Traders get access to lower trading fees (known as active trader pricing) on stocks, ETFs and options when they buy a premium data package.

Users are also not charged any fees when funding their account through an electronic fund transfer (up to $50,000). There are fees of $20-$40 for using wire transfers, depending on the origin of the transfer. Their support is absolutely atrocious and in-competent questrade forex and lack simple math. Lack simple math and failed to correct my average cost on a stock position I had go through a reverse 4-1 split. They proceeded to close the chat session out on me without closure or listening to me to correct their mistake.

Investment options

I’ve been using them for years and the customer service is pretty good but my main gripe, which is inexcusable, is the TERRIBLE reporting. I literally have no idea how much money I’ve made from my investments!? It’s honestly unbelievable how bad the reporting is. Not to mention the only ‘investment’ related report is incorrect. They use some sort of weighting calculation which doesn’t seem to accurately record actual performance.

Tools & Features

They will move easily to other platforms if this is not fixed soon. Questrade is exceptionally transparent with its fees. The published charges are easy to find on the website and straightforward to calculate.

User Friendly platform

So I have loved Questrade for it’s UI and their customer service for some time now, but after the recent events that happened I can no longer recommend this brokerage. I instantly lost money on that and so I went to customer service, and the agent went to talk to trade desk, and after spending 20 minutes going back and forth with them, they said they would not refund me. They said because it happened 2 minutes apart that it wasn’t an error… I told them I was fine with only being refunded for 100 shares as the other 100 shares were my loss my fault.

If I can ever get into my account I’m transferring out. People are constantly complaining to customer service and it never improves. A downloadable desktop platform, Questrade IQ Edge provides a customizable trading environment https://forexbroker-listing.com/ and accepts advanced order types such as bracket, conditional, multi-leg options, etc. The support service via phone is best suited to Canadian traders since the number provided is a Canadian number only.

You can trade everything from forex to stocks, ETFs, bonds, mutual funds, and options at Questrade. Included within these thousands of assets is also a strong range of CFDs available for trading in many categories. I really wish I had read these reviews before trusting this company with my money. I withdrew money from my RRSP and was given no warning that I’d be charged $50 for each withdrawal. Intraday Trader, also available under the market research tab on the platform, uses pattern recognition (technical analysis) to keep an eye on trading opportunities in Canadian and U.S. equities.

With that, Questrade has managed to capture two important segments of the market and will remain a top broker if they continue to develop and evolve in the same positive way they have to date. You will have access to multiple North American exchanges here from both Canada and the major locations in the US. These include the NYSE, NASDAQ, TSX, and several others with more than 1,800 ETFs available to be traded, and a depth of more than 10,000 assets in total with huge numbers of bonds, and stock CFDs available. Hi Joan, thank you for taking the time to leave us this review. We appreciate it and are always here to help you out or answer any questions you have. Looks like there are no people behind it – talking with a AI generated feed.

Every time I get same ridiculous answers that they do everything to help, however when I call my previous institutions they said they do not receive any requests from Questrade. Don’t do my mistake, keep your money in a safer place. For newer traders with lots of questions, Questrade provides basic answers to questions such as how to place orders, what order types to use, and how to install the trading platforms.

Advertisers/partners are not responsible for and do not influence our editorial content. Our advertisers/partners are also not responsible for the accuracy of the information on our site. Be sure to review product information as well as provider terms and conditions on their sites. (Products and offers may vary for Quebec.) The content provided on our site is for information only; it is not meant to replace advice from a professional. In 2014, the platform entered the robo-advisor market by adding pre-fab portfolios of low-fee investments to its product line—for those who lack the knowledge or inclination to go the self-directed route.

This is a transfer I have done in the past and it is very clear to me that this is a # of units request.Anyway, instead of calling me they emailed me 10 days ago. I responded to the email and clarified the details but received no response. I emailed again 4 days ago and again no response! Tried the ‘chat’ feature today – says I was 99+ in line.

While waiting to speak with an employee, users are able to track their position within the queue. Once connected, Questrade employees are very knowledgeable and willing to help remedy user issues. From experience, I’ve never ended a conversation with Questrade customer service without having an issue resolved. Unfortunately, the commissions charged by Questrade on options trades make those strategies less appealing to investors with smaller amounts of capital. The platform charges $9.95 plus $1 per contract on each transaction. Users that sign up as active traders can take advantage of lower options commissions (as low as $4.95 + $0.75/contract).

If a product isn’t any good, our review will reflect that, or we won’t list it at all. Also, while we aim to feature the best products available, we do not review every product on the market. At The Motley Fool, our purpose is to make the world smarter, happier, and richer through long-term investing. Therefore, we do not promote or encourage high-risk investments but instead suggest that these tools be used with discipline, enabling you to achieve your financial goals.

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